Gaming should be fun, not stressful. At 3636bet, we believe responsible gaming means knowing your limits and enjoying yourself within them. We're always here to support you.
Responsible gaming means enjoying gaming as entertainment — not as a source of income or a way to relieve stress. At 3636bet, we want you to enjoy every moment, but never at the cost of your family, financial security, or mental well-being.
We understand that it can be hard to recognize your own limits. That's why 3636bet has built a range of protection tools you can use at any time — whether you need to identify problem gambling, set spending limits, or take a complete break. Everything you need is right at your fingertips.
Remember, gaming is not about chasing losses. Winning and losing are both part of the game. However, if you find yourself betting more to recover lost money, or feeling unwell without gaming, that is a cause for concern.
When gaming stops being enjoyable and starts feeling compulsive, it's time to seek help. Reaching out at 3636bet is easy and completely confidential.
3636bet offers a range of powerful responsible gaming tools that you can access and manage directly from your account settings.
Set your own daily, weekly, or monthly deposit limit in BDT. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period; decreasing one takes effect right away.
Set a time limit for how long you can play in a single session. Once the limit is reached, a break reminder will appear automatically and your session will be temporarily paused.
Gaming will automatically stop once you reach a set loss amount. This limit can be configured on a daily, weekly, or monthly basis.
At set intervals, a pop-up notice will appear showing a summary of how long you have been playing and how much you have won or lost.
You can self-exclude from the platform for a period of 6 months to 5 years. During this time, access to your account will be fully blocked and no promotional communications will be sent to you.
You can temporarily suspend your account for anywhere from 1 day to 6 weeks without full self-exclusion. You will not be able to log in during this period.
Sign in to your 3636bet account using your mobile number and password — available on both desktop and the mobile app.
Click the profile icon in the top right corner, then select "Account Settings" or the "Responsible Gaming" option.
Choose what you need — deposit limit, loss limit, session time, or self-exclusion — then enter the amount or duration.
Confirm changes via OTP verification. Limit reductions take effect immediately. Requests to increase limits require a 24–48 hour waiting period.
If you cannot find the settings or need urgent help, contact our support team directly via live chat or email.
Set maximum deposit limits on a daily, weekly, and monthly basis. Once a limit is reached, no further deposits will be allowed.
Effective ImmediatelyControl your continuous gaming time. You'll receive a break reminder when the set time is reached.
PersonalizedOption to temporarily suspend your account for anywhere from 1 day to 6 weeks.
Short-Term BreakFull access blocked for 6 months to 5 years. Cannot be reversed during the exclusion period.
Permanent ProtectionThe signs below can help you tell whether gaming is becoming a problem. If you notice more than one, seek help right away.
Repeatedly chasing losses is the most common sign of problem gambling, and in most cases it leads to even greater losses.
If you find yourself lying about gaming or hiding it from others, that's a sign a problem has begun to develop.
Spending money meant for living expenses, savings, or borrowed funds on gaming is a serious warning sign.
Feeling mentally uncomfortable or anxious when not gaming is a clear sign of addiction.
Neglecting professional or personal responsibilities because of gaming is having a negative impact on your life.
Needing to spend more to get the same thrill — this is a sign of growing tolerance.
Trying to stop on your own but repeatedly coming back is a strong sign of addiction.
Using gaming as a way to cope with emotional problems only makes those problems worse.
Seeking help — for yourself or someone you know — is not a weakness. It takes courage. The 3636bet support team is ready to assist with complete confidentiality.
Go through the questions below. If you answer "Yes" to more than 3, please reach out to our support team.
Have you spent more than your set gaming budget in the past month?
Has gaming caused problems with your family or people close to you?
Have you skipped work, sleep, or other responsibilities to spend time gaming?
Have you placed more bets trying to win back money you lost?
Have you tried to stop gaming but been unable to?
Have you borrowed money or taken on debt to fund your gaming?
Have you turned to gaming to cope with stress or loneliness?
0–2 Yes answers: You are generally gaming responsibly. Stay mindful.
3–4 Yes answers: Time to take action. Start using our protection tools now.
5+ Yes answers: Contact support immediately and consider self-exclusion.
3636bet is strictly for users aged 18 and above. Age is verified at registration, and any account deemed suspicious is suspended immediately.
A note for parents — please secure your devices and accounts to prevent children or teenagers from gaining access.
New accounts cannot access full features without completing age and identity verification.
We never run marketing or promotional campaigns targeting minors.
If an account is suspected to belong to a minor, it is immediately suspended and verified.
If parents report a suspicious account to our support team, we take immediate action.
Frequently Asked Questions About Responsible Gaming
Asking for help is a sign of strength. The 3636bet support team provides responsible gaming assistance with full confidentiality.
Reach our responsible gaming team directly via live chat from any page on the platform.
Available 24/7Send any responsible gaming requests by email. We typically respond within 24 hours.
[email protected]For serious cases, we will help connect you with a professional counselor or support organization.
ConfidentialEnjoy the full benefits of responsible gaming at 3636bet — with limit-setting options, self-exclusion, and 24/7 support. Play safe, play happy.